Your Digi Team

Real humans. No fluff. Just smart digital work that gets results.

We’re Tom and Becky -the hands-on team behind DigiWeb.

No sales reps. No juniors. No bloat. When you work with DigiWeb, you’re working directly with us - the people doing the actual work.

We’ve spent the last 10+ years inside ecommerce brands, fixing what’s broken, growing what works, and rolling our sleeves up on everything from websites to emails to full digital overhauls.

Now we help founders and small teams like yours sell more, without the drama.

Meet the Team

Becky Jacklyn

Social, Ops & Client Support

Becky keeps everything running smoothly. From social media calendars to client comms and campaign support, she’s the person making sure stuff gets done - and that you’re never left hanging.

Day-to-day support with campaigns, comms and content
Organised, friendly and relentlessly on it
Point of contact when you need something, fast

“I make sure projects stay on track and you always know what’s happening next.”

Thomas Johann

Strategy, UX & Tech Stack

Tom’s the one obsessing over conversions, data and structure. He’s worked across £multi-million ecommerce brands and knows how to turn a confusing site into a smooth, high-converting machine.

GA4 and GTM setups that actually track properly
Shopify optimisations and rebuilds
SEO, UX and CRO that focus on outcomes, not theory

“If something’s broken or underperforming - I’ll figure out why, and show you how to fix it. No waffle.”

Why We Started DigiWeb

After years working inside ecommerce brands, we’d seen one thing too often: small teams getting sold bloated strategies and zero follow-through.

We started DigiWeb Marketing to do the opposite:

Cut the fluff
Focus on results
Deliver real fixes that actually improve your business

No £3k strategy decks. No buzzwords. No 6-month retainers that go nowhere.

Just practical help from people who’ve done this before - and still love doing it.

You don’t need an agency. You need a smart, nimble team who gets sh*t done. That’s us.

We’re not an agency. We’re your digital team, when and how you need us.

What It’s Like to Work With Us

We’re not big on “process decks”. But here’s what you can expect when you work with us:

We’re straight-talkers. If something’s not worth your time or money, we’ll say so.
We work fast, but not messy. You’ll know what we’re doing, why it matters, and when it’ll land.
We’ll tell you what’s broken - and how to fix it. Not just vague advice or a list of issues.
You’ll always talk to us directly. No account managers or disappearing devs.
We won’t leave you hanging. If you need a quick check, a sounding board, or an honest opinion, we’re here.

Working with DigiWeb is like adding a digital team to your business - without the overhead.

You get ecommerce experience, technical smarts, creative thinking, and zero faff.

What We Value:

We’re a small team, which means everything we do has to matter. Our values shape how we work and how we show up for you:

Clarity over complexity. We explain things simply. No jargon, no fluff.
Action over theory. Strategy’s great - but execution gets results.
Results over vanity. We focus on what moves the needle, not what looks good on a slide.
Trust over transaction. We want long-term relationships, not quick wins.

If we don’t believe we can help, we won’t take the project.